Custom Alarm Blog

Our Continued Commitment  Through COVID-19

An Update for Custom Alarm Customers,

As we make our way through our new "normal" we would like to remind you of our continued commitment to providing peace-of-mind for your home and/or business. We have remained operational throughout this unprecedented event, installing and servicing and protecting our customers. 

Here's the latest on what we are doing:

Service, Installation and Sales Personnel

  • Our technicians are performing service and installation work.
  • Our sales team is available to assist anyone with additional security/safety needs and we are taking calls, online requests and any other form of communication. 

Custom Alarm Lobby

  • Our front lobby is open to visitors.
  • We ask that you wear a mask and apply hand sanitizer before entering.
  • Please don't visit if you are sick and/or have a temperature.
  • We have yellow tape placed on the floor to keep social distancing. 
  • We will ask health screening questions and take your temperature.

Health & Safety

We continue to take necessary precautions to ensure our employees are healthy and safe:

  • We have instructed anyone who is not feeling well to stay home.
  • We have heightened our cleaning and disinfecting procedures for all team members.
  • We are practicing social distancing in all of our interactions with one another and with our customers.
  • We are requiring all staff to wear masks at customer sites and around the office. 
  • Technicians are washing hands or using hand sanitizer before and after leaving every customer site along with wiping down vehicles.

Thank you in advance for your understanding and flexibility during this time.

If you have any questions, please reach out to our team at 507-288-5522, live chat with a friendly staff member on our website or fill out one of our forms and we will get back to you promptly.

We have been here as your security partner of choice for over 52 years and will continue to be here to do our part to keep you and your family protected through this time and for years to come.

Thank you for trusting us to be there for you.  


Your Custom Alarm Team

Posted by Custom Alarm on Oct 28, 2020 2:02:16 PM

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