Notice: Phone Outage at Main Office is Restored
TRUSTED SECURITY SOLUTIONS FOR YOU
CUSTOMIZED FOR YOUR HOME & BUSINESS
GET STARTED TODAY WITH THE SAFETY & SECURITY YOU DESERVE!
ABOUT US
We are a security-minded company putting you in the driver’s seat; we listen to what you say and create a custom system to fit your needs. We are a community-focused company that believes in giving back to the communities in the surrounding area. We know to have a great company you need to have great services, which is why we have our own local sales, installation and customer service right here in Rochester, MN, where we have been since we started in 1968.
Custom Alarm is committed to providing ‘Peace of Mind’ to our customers and community by uniting technology, local expertise, and a ‘satisfaction guarantee’. Custom Alarm strives to be the company people trust to ‘have their backs’ and deliver confidence in all areas of security.
WHY CHOOSE US?
Custom Alarm
Custom designed security systemsCommitted to making it rightPrompt local sales, installation & serviceQuality over quantity
Competitors
One-size-fits-none packageVague promisesLimited local resourcesQuantity over quality
TESTIMONIALS
-
We just had our security system installed. The technicians could not have been better. Courteous, professional and speedy. The customer service before and after the install was GREAT. After the install, the tech walked us through everything and was very thorough, answering every question we threw at him. Home security with Custom Alarm is a no brainer!
Jeff C.
-
From the first time we contacted Custom Alarm all the way to the completion of the system upgrade, we always had contact with the techs and project manager. Questions were answered promptly and the installation was completed and signed off on by the inspector without any problem. I would recommend Custom Alarm for their professionalism, they were great to work with!
Place of Worship
-
Since having Custom Alarm, I have slept better at night knowing I have them protecting us. The gentleman who did the installation was great, very thorough. Thank you!
Mike C.
-
I've been very happy with Custom Alarm from both a product and service standpoint. They always go above and beyond. Thank you!
Barbara W.
-
I wanted to say a BIG Thank You to the Custom Alarm team for the excellent service they provided on our upgrades and expansion. In addition to the courtesy and professionalism demonstrated by all. The time extended by the team working with us in design of the new system to meet our needs is greatly appreciated. We look forward to our continued relationship with Custom Alarm.
Ron F. -Commercial Account
-
Our place of business recently had an unfortunate accident where a visitor sustained an injury on our premises. Our first concern was their well-being, but there was also the business side to address to deal with insurance and any potential liability on our side. First thing we did was to locate the security camera footage and were able to clearly see how the accident occurred. We were able to quickly download and send to our insurance company, and they were able to efficiently and with total clarity determine that any liability claim would be denied based on the video footage. Having this visible record to support what happened was invaluable and brought us great peace-of-mind.
Laura S. -Commercial Account
OUR LATEST NEWS
MAY
8
Custom Alarm is proud to once again be included among the top security providers in the nation, earning the #64 spot in this year’s ranking—up three positions from the previous year.
April
11
Custom Alarm has once again been recognized as one of the Best Places to Work in Southeastern Minnesota — marking an impressive nine consecutive years of earning this prestigious honor.
APRIL
8
Five Reasons to Choose Custom Alarm for Your Business Security
Selecting a security provider is a critical decision for any business. At Custom Alarm, we guide you through this process to tailor a security solution that aligns with your needs. From fire protection and security systems to video monitoring and access control, we offer comprehensive protection.
PARTNERS & AFFILIATIONS
