When choosing home security companies, you can either go with a large national company or a smaller, local business. Choosing a local company has several advantages that you should consider before signing a making this important decision and signing a contract, and here are just 5 reasons why. 

#1. They have a better understanding of local security needs

Who knows the type of threats you face better than someone who lives and works in the same area? Here at Custom Alarm, we are very familiar with the types of security issues homeowners and local businesses must deal with, and are therefore, in the best position to recommend the best system to fit your needs.

#2. You can count on better customer service

Local home security companies rely on their reputation to help them attract new customers and keep their existing ones. This means that you are likely to receive better service than if you partner with a national firm. An added bonus is the fact that you can talk to a representative directly rather than calling a toll-free number and being rerouted numerous times. The relationship doesn’t start and end when you sign the paperwork.

#3. You can visit the facility in person

One of the best ways to learn more about a business is to visit it in person. That may be hard to do if you purchase a security system from a company whose headquarters is some 200 to 2000 miles away. We always invite people to stop by our location any time to learn more about our products and services and get answers to their most pressing home security questions. We are open and welcome all to visit and ask questions.

#4. Local home security companies provide faster support

Should you experience a service interruption, your primary concern is to get your system up and running as soon as possible. Larger companies often have longer wait times because they have only a few technicians that must be dispatched from some distance away. Local companies on the other hand have service technicians nearby who can react to problems quickly, ensuring you encounter as little downtime as possible. Local companies have their entire team in your area to support your area.

#5. It helps your community

Buying locally is good for your economy, and keeps valuable tax dollars right in your own community. As such, you are helping those around you obtain good-paying jobs, while making it possible for local agencies to have the funding they need for roads, schools, bridges, and other infrastructure. Local companies are often immersed in the community by giving back through talent, time, and financial ways. Local companies typically want to see their community grow and prosper and that includes helping non-profits with the work they are doing as well.

As you can see, purchasing from local, home security companies has several advantages. Here at Custom Alarm, we provide the same type of systems as our national competitors, but offer a better response time and more personalized service. There are several home security companies in Rochester, MN but none compete with our level of customer service and care. Please contact us today to find out more!