customer satisfaction survey

We strive for complete customer satisfaction. In order to make sure we continue improving, we want to hear from you. It only takes a few minutes and your name will be automatically entered into our monthly drawing for either free monitoring (up to a $40 value) or a $30 gift card to an area business. We appreciate your feedback.

I was satisfied by the level of service I received from my sales person.
Strongly Agree	Agree	Disagree	Strongly Disagree	Not Applicable

Comments:


My sales person was knowledgeable and spent an appropriate time educating me.
Strongly Agree	Agree	Disagree	Strongly Disagree	Not Applicable

Comments:


My installation or service was scheduled in a timeframe that met my expectations.
Strongly Agree	Agree	Disagree	Strongly Disagree	Not Applicable

Comments:


My technician was courteous, knowledgeable, professional and cleaned up.
Strongly Agree	Agree	Disagree	Strongly Disagree	Not Applicable

Comments:


My technician answered all my questions and provided as much training as I needed.
Strongly Agree	Agree	Disagree	Strongly Disagree	Not Applicable

Comments:


My experience with the Central Monitoring Station dispatchers has been professional.
Strongly Agree	Agree	Disagree	Strongly Disagree	Not Applicable

Comments:

I have additional needs and I wish to have someone contact me.
Need:	Sales Related	Service Related

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